Payment Policy

Deposits & Payment Policy:

Deposit of 20% of the total of tour is required upon confirmation of booking tour.  You have peace of mind until 2 months before departure dates. At that point, we would require full prepayment only 60 days before departure for all services by money transfer or credit card payment with all bank transfer charges/ fees to be paid by the client.

All the tour packages on this website operate on a pre-payment basis. Payment can be made either using a major credit card as Visa, Mastercard and American Express Credit Card not including credit card transaction fee ( Please add in 3% fee for Visa, Mastercard or 4% for American Express to the total amount of payment each time).

Booking Amendment

You can amend your booking when it is made. Just contact us at vietnamsoutherntoursdotcom@gmail.com with your tour name, your name and your tour deparure. Our reservations team is glad to amend your booking accordingly.

Cancellation Policy

Non-Refundable:

+ NON REFUNDABLE deposit of USD$20 per person for hotels and air ticket booking upon services confirmation and US$ 100 per person upon the packages tours services confirmation

Cancellations timeline will be charged as follows:

60 days prior to the arrival date: Non Refundable deposit charge and the cancellation fees applied by the concerned services suppliers such as flight company, boat company, train, hotels… in accordance with their cancellations policies if any.59 – 31 days prior to arrival date: Cancellations fee of 30% per group/booking and plus the cancellation fees applied by the concerned services suppliers such as flight company, boat company, train, hotels… in accordance with their cancellations policies if any.30 days – 15 days prior to arrival date: Cancellations fee of 50% per group/booking plus the cancellation fees applied by the concerned services suppliers such as flight company, boat company, train, hotels… in accordance with their cancellations policies if any.14 – 7 days before arrival: Cancellations fee 70% charge plus the cancellation fees applied by the concerned services suppliers such as flight company, boat company, train, hotels… in accordance with their cancellations policies if any.Less than 7 days before arrival Or No show: 100 % charge per group/booking.

*** Nonrefundable deposit and banking service fee will be forfeited in all cancellation cases.

Refund of Unused Services

No refund will be given for any unused service after the trip has commenced.

If you wish to speak to us, please call our Reservation Center at ++84868656741 during our business office hours.